Medway Car Hire Privacy Policy

Data We Gather

We gather and manage various categories of personal information, including:

2. Usage of Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. Our team coordinates the collection and return of vehicles, while also processing payments and managing any deposits or additional charges.
• Customer Communication for Service Delivery and Engagement:
  • We send booking confirmations, updates, and vital rental information. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Permissions and Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement through Legitimate Interests:
  • Monitoring site activity to refine user experience and site performance. Gathering insights to improve our vehicle selection and service offerings.
• Compliance with Legal Requirements:
  • Adhering to local laws, regulations, and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Personal Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to facilitate our services. These partners are contractually bound to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our measures include encryption, access controls, secure server configurations, and routine security evaluations. Despite these precautions, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for as long as needed to serve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we hold data depends on the specific type of information and the circumstances surrounding its use.

6. Your Rights in Medway

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the option to adjust your cookie preferences in your browser settings at any time. This allows you to control your data while using our services.

Policy Revisions

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we handle your information.

Contact Medway Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out: